Villa Ocean View Resort > Terms and Conditions

Terms and Conditions

Terms and Conditions

Web Site User Agreement


This Web Site is owned and operated by Villa Ocean View (Pvt) Limited, a subsidiary of Ocean View Limited, a company duly incorporated under the Companies Law of Sri Lanka, having its registered office at 6 Charles Way, Colombo 3, in the Democratic Socialist Republic of Sri Lanka (hereinafter, as and when the context so requires, called and referred to as “VOV” ).


By accessing and using this Web Site, you agree to be bound by the terms and conditions to use, set out herein. The attached terms and conditions of on-line reservations shall apply, when you make your reservations or purchases on-line and shall form part and parcel of this Agreement. The Principals of Data Protection of VOV is also annexed hereto for your reference.


Terms and Conditions of Use
Acceptable Use


You may use this Web Site in accordance with these terms and conditions for lawful and proper purposes complying with all applicable laws, regulations and codes of practice in Sri Lanka and/or other jurisdictions from which you are accessing the Web Site.


In particular you agree you will not:


  1. Post, transmit or disseminate any information via this Web Site which is or may be harmful, obscene or otherwise illegal, 
  2. Use this Web Site in a manner which causes or may cause infringement of the rights of another. 
  3. Use any software, routine, procedure or device to interfere or attempt to interfere with the operation or functionality of this Web Site including but not limited to making available corrupt and/or fraudulent data, viruses via whatever means or interfere with its availability to others. 
  4. Deface, alter or interfere with the look and feel of this Web Site or underlying software code. 
  5. Take any action that imposes an unreasonable or disproportionately large load on the Web Site or related infrastructure. 
  6. Obtain or attempt to obtain unauthorized access by whatsoever means to any of our networks. 
  7. To post, transmit or disseminate any information via this web which is harmful, absence or otherwise harmful.
  8. Where VOV has the absolute discretion that you are in breach of any of these terms and conditions, without prejudice to any of our rights at law or otherwise, we reserve the right to deny you access to this Web Site.


Copyright and Restrictions on Use


All trademarks, service marks, copyright, database rights, and other intellectual property rights in materials on this Web Site as well as the organization and layout of this Web Site together with the underlying software belong to Ocean View Limited or its licensors. The trademark, service mark and logos of VOV and its licensors must not be used, modified or adapted in any way without the prior written authorization. The material on this Web Site and the underlying software codes may not be copied, modified, altered, published, broadcast, distributed, linked to another Web Site, sold or transferred in whole or in part without an express written permission. However, the information contained here may be downloaded, printed or copied for your personal non-commercial use.


Disclaimer, Limitation of Liability and Indemnity


This Web Site has been compiled in good faith by VOV. No representation is made or warranty given, either express or implied as to the completeness or accuracy of the information that it contains, that it will be uninterrupted or error free or that any information is free of bugs, viruses, worms, trojan horses or other harmful components.

To the maximum extent permitted by law, VOV disclaims all implied warranties with regard to information, products, services and material provided through this Web Site. All such information, products, services and materials are provided “as is” and “as available” without warranty of any kind.

This Web Site may contain links to Web Sites operated by third parties. Such links are provided for your reference only and your use of these sites may be subject to terms and conditions posted on them. VOV’s inclusion of links to other Web Sites does not imply any endorsement of the material on such Web Sites and VOV accepts no liability for their contents.

By accessing this Web Site you agree that VOV will not be liable for any direct, indirect or consequential loss or damages of any nature arising from the use of this Web Site, including information and material contained in it, from your access of other material on the Internet via web links from this Web Site, delay or inability to use this Web Site or the availability and utility of the products and services.

You further agree to indemnify, hold VOV and its service providers harmless from and covenant not to sue VOV for any claims based on using this Web Site.


Modification of Terms


VOV may make improvements and/or changes in the products, services and prices described in this Web Site at anytime without notice. Changes are periodically made to the Web Site. VOV may amend these terms by posting the amended terms on this Web Site. Continued use of this Web Site following such changes shall constitute your acceptance of such changes.


Age and Responsibility


You represent you are of sufficient legal age to use this Web Site and you possess the legal right and ability to enter into this Agreement and use this site in accordance with all of the applicable terms and conditions and create binding legal obligations for any liability you may incur as a result of the use of this Web Site under your name or account including, without limitation, all use of your account by others including minors living with you.


Privacy Policy


VOV is using a secured Web Site for transaction of personal data communicated. We do not capture personal information without your knowledge or your permission. You will only be asked to provide personal information when you are taking advantage of this site’s interactive products and services. Your credit card information is only acquired by the secure encrypted Internet payment gateway page of the bank which is highly secured. Our reservation system is linked with. VOV does not acquire or store your credit card information.



VOV is free to use, reproduce, disclose and or distribute the information, ideas, and know-how in your feedback to others without limitation and for any purpose whatsoever.


Other Terms


This Agreement constitutes the entire terms governing your access to dealings with and use of this Web Site. Separate arrangements may attach to products or services you obtain, purchase or use from the site. You can find details of these terms under those particular products or services, or from the service providers.


Governing Law


The laws of the Democratic Socialist Republic of Sri Lanka govern the use of this Web Site and you irrevocably submit to the non-exclusive jurisdiction of the courts of Sri Lanka. In addition, in the event of a violation committed by you, VOR reserves the right to bring proceedings against you in the country of your residence.


The Principles of Data Protection


The VOV takes the protection of your privacy and your personal data very seriously. We would therefore like to explain what data we collect, what we use it for and how we protect your data. These data protection principles do not apply to Web Sites that may be accessed by clicking on hyperlinks on main web pages.


General information on data protection and the purpose of data storage:


What data do we collect?



Whenever you make a hotel reservation or purchase using VOV Web Site, we collect the data that we require to make the reservation or sale, particularly your name, telephone number and e-mail address, your residential address (“contact details”), as well as your arrival and departure dates, the type of room reserved (“reservation details”) only in order to reservation is initiated




General questions may be addressed to us using the Contact Us page. In order to be able to process your inquiries, we collect your contact details. This data is not disclosed to third parties or used for purposes other than handling your inquiry.

Who gets my data?

Whenever you make a reservation using VOV Web Site, your reservation details are passed onto the reservations staff to enable the reservation to be made. The technical staff members and subcontractors who handle the website may monitor data generated from the website for the sole purpose of ensuring error-free operations. All such staff and subcontractors are bound by a strict confidentiality agreement. Apart from this, your data is not passed on to any third parties. Under no circumstances will VOV Web Site sell or lend out your contact details. In exceptional circumstances, legal regulations, judicial or official orders may require us to hand data over to the relevant authority or court. However, this is only undertaken within the framework of our legal obligations.


Information on data protection


How safe is it to transfer data to VOV Web Site?


The payment gateway is provided by Global Payments Asia Pacific Lanka Pvt Ltd. The payment gateway uses Secure Socket Layer (SSL) with 128 bit encryption keys and 3D-Secure. Credit card details will only be stored in the Global Payments secure server.

How secure is my data on the VOVWeb Site database?


We apply VOV Web Site’s strict safety standards for our database and Internet server in order to provide effective protection against loss, misuse, unauthorized divulgence, alteration and deletion of and unauthorized access to your data.




What are cookies?


Cookies are small pieces of information that your browser stores on your computer’s hard disk. They simplify reservation by automatically calling up frequently used data on sites you have already visited. You can set your computer to not store any cookies on your computer. However, this may prevent you using some of the functions we offer. The basic “search-and-reserve” functions can also be used without cookies.




You may ask to see your stored personal data at any time. You also have the right to correct, delete or (in the case of incorrect data) bar such data. Contact details should be amended in the VOV Web Site. However, contractual and/or legal regulations, particularly those relating to accounting and payment, may prevent certain data from being deleted.


Online Reservations


General Terms & Conditions


Scope:VOV Website


These General Terms & Conditions apply to reservations and/or orders made personally using the worldwide web VOV Web Site hotel reservation system. Reservations and/or orders are binding, once the details have been confirmed.